This website will offer limited functionality in this browser. We only support the recent versions of major browsers like Chrome, Firefox, Safari, and Edge.
Explainer Mar 11, 2025
The market-wide half-hourly settlement (MHHS) programme aims to enhance the integration of renewable energy sources, facilitate accurate data settlement and billing, and provide opportunities for consumers to benefit from lower energy costs. Currently, many consumers lack meters that can record energy usage on a half-hourly basis, which often results in estimated billing. With MHHS, all […]
Explainer Mar 10, 2025
Interviews Mar 07, 2025
Interviews Mar 07, 2025
Interviews Mar 04, 2025
Interviews Mar 04, 2025
11 Oct 2024 By Andrew Humphreys
The last two years in the Customer Hub contact centre have been remarkably busy and a huge amount of change and progress has been made to deliver exceptional service to our client’s residents. To achieve our aims of high customer satisfaction and efficient delivery, a lot of hard work and strategic improvement was required. During […]
