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Andrew Humphreys, Head of Customer Hub

Andrew has been part of the Amber team for nearly three years and has been instrumental in the transformation of our customer experience. He is our Head of Customer Hub so works within our Contact Centre to ensure we provide a quality service to clients.

Amber's customer hub team.
News

11 Oct 2024 By Andrew Humphreys

The evolution of our Customer Hub

The last two years in the Customer Hub contact centre have been remarkably busy and a huge amount of change and progress has been made to deliver exceptional service to our client’s residents. To achieve our aims of high customer satisfaction and efficient delivery, a lot of hard work and strategic improvement was required. During […]

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